Privacy Policy

Operated by: Silver Arrow Technologies, LLC

Effective Date: October 15, 2025

1. INTRODUCTION

Silver Arrow Technologies, LLC ("we," "us," or "our") operates the website www.greenboxpartners.com (the "Website"). We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our contact forms and career assessment tools.

2. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you:

• Fill out our contact form

• Complete our Typeform career assessment

• Express interest in our services

The personal information we may collect includes:

• Name

• Email address

• Phone number

• Professional information and career-related responses

• Any other information you choose to provide in forms or assessments

Automatically Collected Information

When you visit our Website, we may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on each page

• Referring website or source that directed you to our Website

• Date and time of your visit

• Clickstream data

This information is collected through cookies, log files, and similar technologies and is used to improve our Website functionality, analyze trends, and better understand our visitors.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and communicate with you about our coaching services

• Evaluate your career assessment responses to better understand your needs

• Provide personalized coaching recommendations

• Maintain records of our communications with prospective clients

• Improve our Website and services

• Send you information about our services (only if you have expressed interest)

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With service providers who assist us in operating our Website and conducting our business (such as Typeform for form processing), subject to confidentiality obligations

• When required by law or to protect our rights and safety

• With your explicit consent

5. THIRD-PARTY SERVICES

Our Website uses Typeform, a third-party service provider, to collect and process career assessment responses. When you complete a Typeform on our Website, your information is subject to both this Privacy Policy and Typeform's privacy policy. We encourage you to review Typeform's privacy practices at https://www.typeform.com/help/what-happens-to-my-data/.

Analytics Services

We may use third-party analytics services such as Google Analytics to help us understand how visitors use our Website. These services may collect information about your use of our Website and other websites, including your IP address, browser type, pages visited, and time spent on pages. This information is used solely to improve our Website and services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify affected individuals in accordance with applicable law. Notifications will be provided without unreasonable delay and will include information about the nature of the breach, the types of information involved, steps we are taking to address the breach, and recommendations for protecting yourself from potential harm.

7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form and assessment data may be retained to maintain our business records and improve our services.

8. SENSITIVE AND PROFESSIONAL INFORMATION

Our career assessments may include questions about your employment history, professional goals, career challenges, and related information. We treat all information you provide through our assessments and forms with confidentiality and care. This information is used solely for the purpose of providing personalized coaching recommendations and services. We do not share this information with third parties except as described in Section 4 of this Privacy Policy. If you prefer not to share certain professional or career-related information, you may choose to skip questions or limit the information you provide.

9. YOUR PRIVACY RIGHTS

General Privacy Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Opt out of receiving communications from us

• Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below.

GDPR Rights (For European Union Residents)

If you are a resident of the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Access: You have the right to request copies of your personal data.

• Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.

• Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.

• Right to Restrict Processing: You have the right to request restriction of processing your personal data under certain conditions.

• Right to Data Portability: You have the right to request transfer of your data to another organization or directly to you under certain conditions.

• Right to Object: You have the right to object to our processing of your personal data under certain circumstances.

• Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction.

Legal Basis for Processing (GDPR): We process your personal data based on:

• Your consent when you submit forms or assessments

• Our legitimate interests in providing coaching services and responding to inquiries

• Contractual necessity when entering into coaching agreements

International Data Transfers: If you are located in the EU/EEA, please note that your information may be transferred to and processed in the United States. We take appropriate measures to ensure your data is protected in accordance with GDPR requirements.

CCPA Rights (For California Residents)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, as well as the categories of sources, purposes for collection, and third parties with whom we share your information.
Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt-out if our practices change in the future.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

Categories of Personal Information Collected: We collect identifiers (name, email, phone), professional information, and internet activity related to our Website.

Business Purpose for Collection: We collect information to provide coaching services, respond to inquiries, and improve our services.

Do Not Sell My Personal Information: We do not sell personal information and have not sold personal information in the past 12 months.

To exercise your CCPA rights, please contact us at info@silverarrowtech.com or by mail at the address provided in Section 16. We will verify your identity before responding to your request and will respond within 45 days.

10. CHILDREN'S PRIVACY

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

11. COOKIES AND TRACKING TECHNOLOGIES

Our Website may use basic cookies and similar tracking technologies to enhance user experience. These may include session cookies for Website functionality. You can control cookie preferences through your browser settings.

12. BUSINESS TRANSFERS

If Silver Arrow Technologies, LLC is involved in a merger, acquisition, asset sale, bankruptcy, or other business transaction, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal information, as well as any choices you may have regarding your personal information.

13. LINKS TO OTHER WEBSITES

Our Website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

15. GOVERNING LAW AND JURISDICTION

This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Iowa, without regard to its conflict of law provisions. Any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the state or federal courts located in Iowa, and you consent to the jurisdiction of such courts.

16. CONTACT INFORMATION AND EXERCISING YOUR RIGHTS

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your privacy rights (including GDPR or CCPA rights), please contact us at:

Silver Arrow Technologies, LLC

Attention: Matt Trent, CEO

2162 Willenbrock Circle

Iowa City, IA 52245

Email: info@silverarrowtech.com

How to Submit a Privacy Rights Request:

To exercise your rights under GDPR, CCPA, or general privacy rights:

1. Send an email to info@silverarrowtech.com with the subject line "Privacy Rights Request"

2. Include your full name, email address, and specific request

3. Provide sufficient information to verify your identity

4. Specify which right(s) you wish to exercise

We will respond to verified requests within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests). We may need to request additional information to verify your identity before processing your request.

17. CONSENT

By using our Website and submitting your information through our contact forms or career assessments, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.